How do I find what I'm looking for?

Our site can navigate you to all products that we have available for rent. Click on the Products link on the top of the page.

I found a price for less somewhere else:?

Work with the company that provides a professional rental product. Any one can rent a chair cover and organza sash from somewhere on the web for $2. You get what you pay for. We process many last minute orders at much higher prices correcting a situation gone bad in these cases the day before the event. What if the shipper incorrectly routes your shipment to Alaska? With all rental companies you’re still liable…EP has the inventory and the mindset to correct these issues, most smaller companies don’t have the inventory to replace your lost shipment and most large companies say its not my problem. We do. We hand inspect and fold every item before it leaves our warehouse. We also provide you with customer service that we can say most do not…referrals are still an important part of our business. .

How does the process work? I’m interested:?

“I’m interested and would like more information. I have time to make the decision so I want all the details!” Simple, to preview linen swatches (3 inch samples of fabric) in the fabrics and colors you are interested on the Info form (click the info link above). We will send you these along with a rental estimate in the mail if you so request. Be sure to preview the standard rental contract identified by the link on the info page.

I know Ill need what you rent but unsure on who to select:?

Take your time, call us if need be. This is an important decision. We process hundreds of orders every week to customers all over the nation. Our product is top notch. We use all professional equipment, which assures the same quality on every item. We don’t use chlorine bleach, which yellows fabric. We use a steaming process so the items are uniformly pressed. We can process tablecloths in one pass so that creases are kept to a minimum. The employees of EP are dedicated in providing the best for you on your event date. If you want to preview the linen to assure yourself that you made the right decision, you are welcome to preview actual rental items before signing a contract. Preview the standard rental contract identified by the link on the info page.

I’m interested but would like to Preview a sample rental item to ensure quality/fit!

Good, this usually answers most people’s doubts. (Be careful to allow yourself time to make your decision as our linen rents very fast and we cant guarantee availability until you place a deposit.) Our product is top notch. If you want to preview the linen to assure yourself that you made the right decision, you are welcome to preview actual rental items before signing a contract. We pull an actual rental item coming off the line. (Most companies send brand new covers that have never been used as a rental). This ensures us that our quality is impeccable. There is a $12(USA) fee that covers shipping and handling to get the items to you. We print return labels for you so once you’re finished with the sample items you pop the return label on and drop the bag at any UPS store location or drop box. Preview the standard rental contract identified by the link on the info page.

I want to reserve to ensure I receive a great deal!

“I have shopped around and your product looks great, your price is very competitive, and I know Ill be hiring a professional company.” Great, you have made the correct decision! You must call us to reserve any linen. A 25% deposit is required to hold the linen for your event date. This amounts to your anticipated total. The deposit may be refundable, review the contract for details. You must sign the contract and complete all the information and fax it or mail it to us.

How do I obtain shipping quotes?

Shipping normaly can be approximated at 10.00 per 100 standard chair covers, 6.00 per 100 standard sashes, 5.00 per 100 lame\satin\sparkle organza sashes.

Note: Local customers will be billed normal pickup and delivery charges (non-UPS delivery from 10.00(Palatine) to 30.00(Orland Park) each way.

How far in advance do I need to reserve linens for my wedding?

Although, there are no formal restrictions about how far in advance to order your linens, we do recommend reserving atleast one month in advance to guarantee availability, two to three is best.

Can I change the number of chair covers that I have ordered?

Reserved linens may be adjusted up/down 10% up to two weeks before your wedding. A representative will contact you two weeks before to confirm final numbers

How will my linens arrive?

Your linens will arrive neatly pressed and folded in boxes (National) or hung (Local).

How do I return my linens?

Linens may be returned in the same boxes that they arrived in to the address below. Linens must be returned the next business day after an event (example: a Saturday wedding must be sent back on Monday).

Is there anyway to have someone set them up for us? Is there a charge? If so, how much?

Installation can be performed if you are in the Chicagoland area. The installation runs anywhere from 1.00 to 1.50 per chair cover depending on the time allowed to setup, amount of time allowed to do the setup (smaller window requires additional crews), and distance to the location we are setting up.

Can we pick up the linen from your facility?

Yes, you may pick up the items free of charge from our Elgin, Illinois facility.

Do we need to clean or Iron the items before we return it to your facility?

No Ironing or cleaning needs to be done to the linen prior to shipping. You must only remove the food and debris from all tablecloths and covers. Food left on the linen will mold (especially if it shipped more than a day from our facility).

Would there be directions for handling/setting up the covers & sashes?

Putting the covers onto the chairs are pretty self explanatory. Talk to one of our counselors if you need assistance. Tying the sash into a bow is also like tying a shoe but your counselor can assist you with diagrams and explanations on how to do elaborate ties (Rosette, Tux, European, Bunch, etc...).

Could we view the covers beforehand and possible bring it to the hall to see if they match the table cloths??

You can get a sample of the fabric (small swatch 2 inches in diameter) at no charge. Click on the order button to obtain these samples. Enter your information with a request for the sample fabrics and colors you'd like to see. When you place a deposit with us, we will automatically send an actual cover and sash for your approval. This is also to ensure that the chair cover fits the chair at your reception site. You can get the cover and sash without signing a contract, but a fee applies (part of which can be applied twoards your balance).

What if the chair cover does not fit?

We have several different types of chair covers. Banquet Round, Square, Scalloped, Large, and Folding. We have a cover for 99.9% of the chairs out there.

What if the chair has arms?

That is the .1%..we do not have covers that cover chairs with arms. Not yet anyway!